Phlebotomist, Part-time

Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoast Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services.

If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!

Position Summary:

The Phlebotomist is responsible for assisting in the procurement and processing of biological specimens from
patients for analysis in the Laboratory and to perform supportive tasks in the maintenance of related records
and facilities. The phlebotomist works independently, organizing work to meet established deadlines and
accepts direction from supervisory and technical staff. The position also involves effective communication
and interpersonal skills.

Essential Duties:

• Properly collects and prepares specimens with efficiency and accuracy for subsequent testing to ensure
the accurate and timely reporting of results used in the diagnosis and treatment of disease.
• The following assignments are monitored by the phlebotomy supervisor, and must have no more than
2 documented major errors per evaluation year.
• Properly identifies all patients, according to Laboratory protocol, prior to collection of any specimens.
• Properly labels, according to laboratory protocol, all specimens collected.
• Performs all phlebotomy procedures (venipuncture, capillary collection, and assisting nursing service
in collection from lines), according to laboratory protocol.
• May be required to perform sample collection by capillary puncture in the neonatal age group and to
document specific competencies in this procedure.
• Performs successful venipuncture and capillary collections within an acceptable time period.
• Can organize and prioritize workload and perform tasks without loss of accuracy and composure.
• Swabs throats for subsequent testing by microbiology.
• Performs template and duke bleeding times, according to laboratory procedure.
• Instructs patients in the collection of urine, stool, sputum, and semen specimens according to
departmental requirements to ensure accurate reporting of tests.
• Identifies adverse reactions encountered during specimen collection and handles appropriately.
• Utilizes functions of the information system including all functions associated with specimen
collection.
• Maintains patient confidentiality as it applies to patient information with no willful or careless
violations of the confidentiality policies of the institution during the evaluation year.
• Interprets physician orders and enters their test requests into the computer assuring information is
consistently accurate as determined by supervisory observation.
• Correctly acknowledges receipt of specimens received in the laboratory as determined by supervisory
observation.
• Successfully troubleshoots and maintains the order printer to maintain proper operation as determined
by supervisory observation.
• Performs “downtime” procedure with understanding to ensure the timely reporting of laboratory
results.
• Performs registration on outpatients and drop off specimens efficiently.
• Processes, prepares, and delivers specimens to the appropriate laboratory area.
• The following assignments are monitored by the clinical laboratory supervisor, and must have no more
than two documented major errors per evaluation year.
• Checks to be sure an appropriately collected and labeled specimen is available for testing.
• Prioritizes the workflow to ensure timely delivery of specimen to the various sections and timely
reporting of results.
• Operates and maintains centrifuges, using them at the proper speed and temperature.
• Prepares specimens and reference forms for send out tests with accuracy.
• Maintains a clean, well-stocked phlebotomy area, stockroom, and central receiving area as determined
by supervisory observation.
• Maintains the inventory and order supplies as necessary.
• Stocks phlebotomy trays with sufficient supplies to expedite specimen collection.
• Stocks and organizes the phlebotomy room to present a neat and clean appearance.
• Presents a positive, friendly and courteous appearance to the customers and visitors. The following
responsibilities are monitored by the supervisor, and must have no more than two major documented
complaints per evaluation year.
• Greets visitors and customers courteously.
• Answers telephone courteously and in a friendly manner.
• Obtains telephone orders on patients, accurately records them in the information system

Education and Experience:

• Phlebotomy training or experience required.
• Phlebotomy Certification is preferred
• American Heart Association Healthcare Provider BLS preferred.
• High School Diploma with a strong background in biology and chemistry.
• This CMHC position must meet the criteria for evaluating vehicle operator suitability.
• It has been determined that this position requires either the operation of a system or leased vehicle or
the use of a personal vehicle for business purposes on a regular basis as an integral part of the job.

Knowledge, Skills and Abilities:

• Able to effectively communicate in English, both verbally and in writing.
• Strong written and verbal skills.
• Additional languages preferred.
• Basic computer knowledge.
• Ability to engage patients and team members utilizing the CMH Experience Standards

i. I am creating a warming, caring, and non-judgmental environment
ii. I am actively listening and seeking information
iii. I am honest, truthful, and consistent
iv. I am respectful, treating all individuals with dignity and empathy
v. I am serving as a role model, taking both initiative and ownership when appropriate
vi. I am working collaboratively and demonstrating teamwork
vii. I am resilient and adapt to change in positive ways.

• Demonstrated ability to direct and triage in a highly fluid dynamic operational environment.
• Ability to collaborate with all layers of the management/ administration team.

CMH actively promotes diversity in its workforce at all levels of the organization. We strive to create and maintain a setting where we celebrate cultural and other differences and consider them strengths of the organization. CMH is an equal opportunity workforce and no one shall discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status with respect to any offer, or term or condition, of employment. We make reasonable accommodations to the known physical and mental limitations of qualified individuals with disabilities.