Full Time, Day Shift, Residential Housekeeper - Bolster Heights!

Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoast Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services.

If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!

Position Summary:

Cleans all areas of the facility to ensure a clean, attractive and safe environment for patients, visitors and staff. Executes other duties under the direction of the Director of Personal Care Services.

Essential Duties:

• Keep facility in a clean and sanitary condition in order to provide for the welfare and care of the
residents in a healthful environment.
• Dust furniture with damp cloth or polishing cloth daily: straightens furniture.
• Dust light fixtures outside and inside, dust window sills and beds, cleans all door vents.
• Empty waste baskets, replacing trash bags.
• Dry mop floors in resident’s rooms, then wet mops rooms.
• Clean wash basins, commodes, polish chrome fixtures in bathtub, wash all mirrors, and spot clean
walls.
• Clean window blinds. Clean beds thoroughly. Clean bedside tables in residents’ rooms. Dusts all
Shelves, removing all articles making sure thorough cleaning is done.
• Cleans housekeeping cart and other equipment used daily.
• Assist with emergency cleaning during the day as required.
• Perform other duties as assigned.
• Practice economy in use of supplies and equipment.
• Dispense supplies according to need.
• Maintain safeguards for the care, storage and use of supplies and equipment.
• See that resident rooms are prepared for new admissions.
• Customer Service: Interacts with all individuals in a consistent manner, providing attention, support,
and assistance to foster an environment of exceptional personal service.
• Maintains a pleasant and helpful demeanor, and presents a professional appearance toward all internal
and external customers at all times.

o Consistently initiates interaction to provide assistance to individuals who may not be direct
customers of the employee (i.e. asks patients who appear to be lost if they need assistance in
finding their way).
o Takes appropriate action to recover from a service difficulty, ensuring that the necessary action
is taken to affect a resolution to the customer’s problem.
o Conducts all work activities with respect for coworkers, including the maintenance of a
pleasant and professional environment, fostering calmness during stressful situations.
o Interacts with supervisory personnel in a professional, supportive and courteous manner,
venting emotions appropriate to time and place.
o Demonstrates a commitment to service by consistent attendance and punctuality, scheduling
absences according to departmental requirements, and incurring unplanned absences only
when unavoidable circumstances exist.

Education and Experience:

• Housekeeping Experience in a Healthcare Setting Preferred
• Must have a genuine interest in working with geriatrics. Willingness to perform routine, repetitive
tasks on a continuous basis, and perform tasks despite frequent interruptions. Must have ability to
perform task with due consideration for resident in the area. Must have initiative and judgment
involved in maintaining assigned area in clean and orderly condition. Works under close supervision,
performing routine, standardized tasks.
Knowledge, Skills and Abilities:
• Able to effectively communicate in English, both verbally and in writing.
• Strong written and verbal skills.
• Additional languages preferred.
• Basic computer knowledge.
• Ability to engage patients and team members utilizing the CMH Experience Standards

i. I am creating a warming, caring, and non-judgmental environment
ii. I am actively listening and seeking information
iii. I am honest, truthful, and consistent
iv. I am respectful, treating all individuals with dignity and empathy
v. I am serving as a role model, taking both initiative and ownership when appropriate
vi. I am working collaboratively and demonstrating teamwork
vii. I am resilient and adapt to change in positive ways.

• Demonstrated ability to direct and triage in a highly fluid dynamic operational environment.
• Ability to collaborate with all layers of the management/ administration team.

CMH actively promotes diversity in its workforce at all levels of the organization. We strive to create and maintain a setting where we celebrate cultural and other differences and consider them strengths of the organization. CMH is an equal opportunity workforce and no one shall discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status with respect to any offer, or term or condition, of employment. We make reasonable accommodations to the known physical and mental limitations of qualified individuals with disabilities.