Full Time, Residential Cook - Bolster Heights

Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoast Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services.

If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!

Position Summary:

Responsible for the preparation and serving of food for the residents and guests, using proper food handling techniques in accordance with applicable federal, state, and local standards, guidelines and regulations. Follows established policies and procedures set forth by the facility

Essential Duties:

• The cook will provide each resident with a well-balanced diet, per diet plan, executed by the Director
of Personal Care Services and approved by the Dietitian
• Make available minimum daily requirements for adults based on assessment, and provide meals via selective menus.
• Provide nutritionally balanced snacks and nourishments between meals and at bed time.
• Prepare therapeutic diets as prescribed by the physician, and according to facility breakdowns.
• Shall be aware of State menu guidelines and knowledge of food values, and make appropriate
substitutions when necessary.
• Knowledgeable of food storage and the protection of such.
• Refrigerate, freeze, and maintain hot foods in an appropriate manner, according to established policies.
• Shall prepare food in a safe, sanitary manner as per state and federal regulations.
• Use appropriate infection control technique in the handling of food.
• Use appropriate utensils in the handling of food.
• Monitor utensils and equipment which may be unsafe and report to the Director of Personal Care Services.
• Monitor all areas, clean designated areas of kitchen per cleaning schedule, during scheduled hours, to provide a clean environment.
• Clean and sanitize all equipment – utensils as per policy and procedures.
• Handle and store equipment in a safe and sanitary manner.
• Responsible for timely service of all meals in accordance to policy.
• Shall offer alternative foods per policy and procedure.
• Provide nutritional substitutions and communicate changes to resident.
• Responsible for the supervision of dietary aides in the absence of the Director of Personal Care
Services.
• Responsible for set-up of paper work for new residents in the absence of the Director of Personal Care Services.
• Attend in service education program and staff meetings as per facility policy.
• Assist in the training and orientation of staff as assigned by the Director of Personal Care Services.
• Maintain open communications with the Director of Personal Care Services and the Nursing Services
as indicated.
• Other duties as assigned by the Director of Personal Care Services.
• Customer Service: Interacts with all individuals in a consistent manner, providing attention, support, and assistance to foster an environment of exceptional personal service.

o Maintains a pleasant and helpful demeanor, and presents a professional appearance toward all internal and external customers at all times.
o Consistently initiates interaction to provide assistance to individuals who may not be direct customers of the employee (i.e. asks patients who appear to be lost if they need assistance in finding their way)
o Takes appropriate action to recover from a service difficulty, ensuring that the necessary action is taken to affect a resolution to the customer’s problem.
o Conducts all work activities with respect for coworkers, including the maintenance of a
pleasant and professional environment, fostering calmness during stressful situations.
o Interacts with supervisory personnel in a professional, supportive and courteous manner,
venting emotions appropriate to time and place.
o Demonstrates a commitment to service by consistent attendance and punctuality, scheduling
absences according to departmental requirements, and incurring unplanned absences only
when unavoidable circumstances exist.

Education and Experience:

• High School diploma or equivalent
• 1-3 years Cooking experience
• Experience cooking in a healthcare setting preferred.

Knowledge, Skills and Abilities:

• Able to effectively communicate in English, both verbally and in writing.
• Strong written and verbal skills.
• Additional languages preferred.
• Basic computer knowledge.
• Ability to engage patients and team members utilizing the CMH Experience Standards

i. I am creating a warming, caring, and non-judgmental environment
ii. I am actively listening and seeking information
iii. I am honest, truthful, and consistent
iv. I am respectful, treating all individuals with dignity and empathy
v. I am serving as a role model, taking both initiative and ownership when appropriate
vi. I am working collaboratively and demonstrating teamwork
vii. I am resilient and adapt to change in positive ways.

• Demonstrated ability to direct and triage in a highly fluid dynamic operational environment.
• Ability to collaborate with all layers of the management/ administration team.

CMH actively promotes diversity in its workforce at all levels of the organization. We strive to create and maintain a setting where we celebrate cultural and other differences and consider them strengths of the organization. CMH is an equal opportunity workforce and no one shall discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status with respect to any offer, or term or condition, of employment. We make reasonable accommodations to the known physical and mental limitations of qualified individuals with disabilities.