CNA - Medical Surgery, Full Time, Days

Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoast Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services.

If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!

Position Summary:

The CNA provides direct and indirect patient care under the direction of a RN or physician. Assists patients
with activities of daily living, provides for personal care, emotional support and performs more complex
clinical skills under the direction of a RN.

Essential Duties:

• Performs patient care responsibilities considering needs specific to the standard of care for patient's
age.
• Provides care appropriate to condition and age of patient, including adult, geriatric and the general
patient population
• Provides patient care that meets the psychosocial and physical needs of the patient within the CNA's
scope of practice
• Assists with patient admissions, discharge and transfers
• Provides care which may include assistance to bathroom, shower, dressing patients, changing bed
linen, cleaning over-bed table and bedside stand, straightening room/bay and other general care as
necessary throughout the shift
• Assists with transporting patients to and from the Holding Room/Operating Room. Turns over patient
bay in a quick and efficient manor
• Provides general nursing care such as positioning patients, lifting and turning patients,
applying/utilizing special equipment, assisting in use of bedpan, commode and ambulating patients.
• Prepares patients for meals; serves and removes food trays and assists with meals or feeds patients if
necessary
• Distributes drinking water and snacks to patients as applicable.
• Answers patients' call lights, anticipates patients' needs and makes rounds of assigned patients
• Transports patients to various departments for ordered tests/procedures.
• Demonstrates the ability to perform procedures within the CNA's scope of practice per state law.
• As requested, takes and records temperature, pulse, respiration, weight, blood pressure and intakeoutput.
• Reports patient complaint of pain to the assigned RN.
• Observes patient's mental and physical conditions as appropriate to scope of practice, reports any
changes to supervising RN.
• Knowledgeable of and applies appropriate infection control procedures.
• Performs all aspects of patient care in an environment that optimizes patient safety and reduces the
likelihood of medical/health care errors.
• Communicates in a clear and concise manner to RNs and medical staff.
• Maintains a good working relationship within the department and with other departments.
• Documentation meets current standards and policies.
• Attends in service education programs, as assigned, to learn new treatments, procedures,
developmental skills, etc.
• Treats patient and families with respect and dignity
• Demonstrates the ability to be flexible, organized and function under stressful situations.
• Manages and operates equipment safely and correctly.
• Customer Service: Interacts with all individuals in a consistent manner, providing attention, support,
and assistance to foster an environment of exceptional personal service.

o Maintains a pleasant and helpful demeanor, and presents a professional appearance toward all
internal and external customers at all times.
o Consistently initiates interaction to provide assistance to individuals who may not be direct
customers of the employee (i.e. asks patients who appear to be lost if they need assistance in
finding their way).
o Takes appropriate action to recover from a service difficulty, ensuring that the necessary action
is taken to affect a resolution to the customer’s problem.
o Conducts all work activities with respect for coworkers, including the maintenance of a
pleasant and professional environment, fostering calmness during stressful situations.
o Interacts with supervisory personnel in a professional, supportive and courteous manner,
venting emotions appropriate to time and place.
o Demonstrates a commitment to service by consistent attendance and punctuality, scheduling
absences according to departmental requirements, and incurring unplanned absences only
when unavoidable circumstances exist

Education and Experience:

• High School graduate or equivalent preferred.
• Completion of CNA course.
• Current CNA certification in the state of Maine.
• Listing on the Maine State Board of Nursing CNA Registry.
• Current American Heart Association Healthcare Provider BLS required.

Knowledge, Skills and Abilities:

• Ability to effectively communicate in English, both verbally and in writing.
• Additional languages preferred.
• Basic computer knowledge.
• Ability to engage patients and team members utilizing the CMH Experience Standards

i. I am creating a warming, caring, and non-judgmental environment
ii. I am actively listening and seeking information
iii. I am honest, truthful, and consistent
iv. I am respectful, treating all individuals with dignity and empathy
v. I am serving as a role model, taking both initiative and ownership when appropriate
vi. I am working collaboratively and demonstrating teamwork
vii. I am resilient and adapt to change in positive ways.

• Demonstrated ability to direct and triage in a highly fluid dynamic operational environment.
• Ability to collaborate with all layers of the management/ administration team.

CMH actively promotes diversity in its workforce at all levels of the organization. We strive to create and maintain a setting where we celebrate cultural and other differences and consider them strengths of the organization. CMH is an equal opportunity workforce and no one shall discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status with respect to any offer, or term or condition, of employment. We make reasonable accommodations to the known physical and mental limitations of qualified individuals with disabilities.