Patient Safety Attendant - Part Time, Nights

Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoast Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services.

If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!

Position Summary:

The patient safety attendant is an employee of CMMF. Under the supervision of an RN, the Patient safety
attendant provides direct observation of a patient at risk for safety. The Patient safety attendant performs
duties in accordance with performance standards established for the job and appropriate to the position. In
addition, the Patient safety attendant conducts all job responsibilities according to the Mission and Values of
CMMF.

Essential Duties:

• Communicates in a clear and concise manner to the Coordinator/Charge Nurse on the floor.
• Communicates in a clear and concise manner to RNs
• Works with the Coordinator/Nurse to assign breaks and meal time.
• Demonstrates knowledge, skills, and abilities necessary to provide care to the age groups served.

o Age specific- Knowledge of normal growth and development.
o Ability to interpret age-related data.
o Ability to perform age-specific activities.
o Ability to interpret age-specific response to activities.
o Ability to use age-appropriate communication.

• Reports patient complaint of pain to supervising RN.
• Observes patient's mental and physical conditions, reports any changes to supervising RN.
• Transports patients to various departments for ordered tests/procedures.
• Treats patient and families with respect and dignity.
• Demonstrates the ability to function under stressful situations.

• Ensures environment that optimizes patient safety.

o Identifies and understands need for PSA
o Keeps room free of clutter.
o Ensures adequate lighting.
o Gives input to care giver when developing a schedule/routine for patient.
o Engages the patient on outlined activities, (eg. ambulation, focused activities)
o Ensures safe room for suicide precaution patients.

? Never leaves the patient
? Stay within arm’s length.
? Keeps room door open at all times unless plan of care is determines otherwise.
? Keeps bathroom door open and is nearby for suicide patients and high-risk safety
patients

• Maintains a good working relationship within the department and with other departments.
• Documentation meets current standards and policies after completion of educational requirements as
defined by manager.
• Attends in-service education programs, as assigned, to learn new, activities, alternative techniques,
developmental skills, etc.
• Customer Service: Interacts with all individuals in a consistent manner, providing attention, support,
and assistance to foster an environment of exceptional personal service.

o Maintains a pleasant and helpful demeanor, and presents a professional appearance toward all
internal and external customers at all times.
o Consistently initiates interaction to provide assistance to individuals who may not be direct
customers of the employee (i.e. asks patients who appear to be lost if they need assistance in
finding their way).
o Conducts all work activities with respect for coworkers, including the maintenance of a
pleasant and professional environment, fostering calmness during stressful situations.
o Interacts with supervisory personnel in a professional, supportive and courteous manner,
venting emotions appropriate to time and place.
o Demonstrates a commitment to service by consistent attendance and punctuality, scheduling
absences according to departmental requirements, and incurring unplanned absences only
when unavoidable circumstances exist

Education and Experience:

• Heart saver Certification preferred but not required.
• High School graduate or equivalent preferred but not required.
• The ability to communicate effectively and understand specific instructions is required.
• Knowledge of safe body mechanics and the environment of the hospital are required.
• Sufficient interpersonal skills to interact with staff and patients are required

.
Knowledge, Skills and Abilities:

• Ability to effectively communicate in English, both verbally and in writing.
• Additional languages preferred.
• Basic computer knowledge preferred.
• Basic Cardiac Life Support preferred.
• Ability to engage patients and team members utilizing the CMH Experience Standards

i. I am creating a warming, caring, and non-judgmental environment
ii. I am actively listening and seeking information
iii. I am honest, truthful, and consistent
iv. I am respectful, treating all individuals with dignity and empathy
v. I am serving as a role model, taking both initiative and ownership when appropriate
vi. I am working collaboratively and demonstrating teamwork
vii. I am resilient and adapt to change in positive ways.

• Demonstrated ability to direct and triage in a highly fluid dynamic operational environment.
• Ability to collaborate with all layers of the management/ administration team.

CMH actively promotes diversity in its workforce at all levels of the organization. We strive to create and maintain a setting where we celebrate cultural and other differences and consider them strengths of the organization. CMH is an equal opportunity workforce and no one shall discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status with respect to any offer, or term or condition, of employment. We make reasonable accommodations to the known physical and mental limitations of qualified individuals with disabilities.