Emergency Tech - Part Time, Nights

Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoast Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services.

If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!

Position Summary:

The Emergency Department Technician provides quality supportive patient care that involves direct and
indirect patient care activities within the scope of practice under the direct supervision of the Emergency
Department’s Registered Nurse or Physician.

Essential Duties:

• Provides supportive care to Emergency Department patients under the direct supervision of the
registered nurse or physician. Performs approved procedures per policy.
• Demonstrates ability to work effectively as a multidisciplinary team member. Supports and assists
team members in all activities.
• Communicates in an effective and efficient manner with all documentation, and with all coworkers,
patients and physicians.
• Recognizes and reports appropriate data to the RN/MD/NP/PA.
• Assists registered nurse and providers with assessments, examinations and treatment.
• Performs other duties as in services, including crutch walking, dressing changes and assisting
physician with splint or cast application.
• Adheres to hospital policy addressing standard precautions, safety regulations and guidelines.
• Assists with patient transfers.
• Responds to patient and visitor questions and needs immediately and within established standards.
• Maintains patient comfort and privacy.
• Maintains and prepares rooms between patients and procedures.
• Assists with preparation of equipment for procedures.
• Monitors stock and restocks supplies as needed in the Emergency Department.
• Transports patients and supplies to diagnostic departments, nursing units.
• Acts as a clinical preceptor for students and orientees.
• Maintains policies and procedures established by the department.
• Enhances professional growth and development through participation in educational programs, current
literature, in-services meetings and workshops; shows responsibility for ongoing education.
• Assists in cost containment through the appropriate ordering and conserving of supplies and
equipment.
• Operates equipment safely and correctly.
• Maintains a good rapport and a cooperative working relationship with physicians, hospital staffs.
• Performs other related duties as assigned or requested.
• Customer Service: Interacts with all individuals in a consistent manner, providing attention, support,
and assistance to foster an environment of exceptional personal service.

o Maintains a pleasant and helpful demeanor, and presents a professional appearance toward all
internal and external customers at all times.
o Consistently initiates interaction to provide assistance to individuals who may not be direct
customers of the employee (i.e. asks patients who appear to be lost if they need assistance in
finding their way).
o Takes appropriate action to recover from a service difficulty, ensuring that the necessary action
is taken to affect a resolution to the customer’s problem.
o Conducts all work activities with respect for coworkers, including the maintenance of a
pleasant and professional environment, fostering calmness during stressful situations.
o Interacts with supervisory personnel in a professional, supportive and courteous manner,
venting emotions appropriate to time and place.
o Demonstrates a commitment to service by consistent attendance and punctuality, scheduling
absences according to departmental requirements, and incurring unplanned absences only
when unavoidable circumstances exist.

Education and Experience:

• High school graduate or equivalent.
• Current American Heart Association Healthcare Provider BLS preferred, required within 6 months of
hire.
• C N A certification or EMT license with at least one year of work experience.

Knowledge, Skills and Abilities:

• Ability to effectively communicate in English, both verbally and in writing.
• Additional languages preferred.
• Basic computer knowledge
• Ability to engage patients and team members utilizing the CMH Experience Standards

i. I am creating a warming, caring, and non-judgmental environment
ii. I am actively listening and seeking information
iii. I am honest, truthful, and consistent
iv. I am respectful, treating all individuals with dignity and empathy
v. I am serving as a role model, taking both initiative and ownership when appropriate
vi. I am working collaboratively and demonstrating teamwork
vii. I am resilient and adapt to change in positive ways.

• Demonstrated ability to direct and triage in a highly fluid dynamic operational environment.
• Ability to collaborate with all layers of the management/ administration team.

CMH actively promotes diversity in its workforce at all levels of the organization. We strive to create and maintain a setting where we celebrate cultural and other differences and consider them strengths of the organization. CMH is an equal opportunity workforce and no one shall discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status with respect to any offer, or term or condition, of employment. We make reasonable accommodations to the known physical and mental limitations of qualified individuals with disabilities.