Patient Access Specialist - Full Time!

Central Maine Healthcare is seeking a Full Time, Patient Access Specialist to join our Patient Access team!

This postion pays $20.00 per hour.

Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoast Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services.

If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!

The Patient Access Specialist, reporting directly to the Patient Access Manager, is responsible for overseeing patient admitting and registration processes in compliance with hospital and departmental policies. This role includes managing and maintaining the accuracy of the Enterprise Master Patient Index (EMPI), particularly during system downtimes or non-coverage hours in the Health Information Management (HIM) department. Key tasks involve identifying and resolving duplicate medical record numbers, merging and unmerging patient records as needed, and coordinating with various areas of the healthcare system to ensure seamless operations.

• High school graduate or equivalent.
• One to three years relevant experience preferred, including knowledge of admitting and registration policies and procedures.
• Able to effectively communicate in English and preferably in French, both verbally and in writing.
• Able to communicate effectively with professional staff, families and patients.
• Detail oriented with a high degree of accuracy.
• Demonstrates a keen understanding of the significant patient safety implications of maintaining a unique patient identifier in the electronic medical record environment.
• Ability to multi-task and work under pressure.

CMH actively promotes diversity in its workforce at all levels of the organization. We strive to create and maintain a setting where we celebrate cultural and other differences and consider them strengths of the organization. CMH is an equal opportunity workforce and no one shall discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status with respect to any offer, or term or condition, of employment. We make reasonable accommodations to the known physical and mental limitations of qualified individuals with disabilities.