Tech II, Retail Pharmacy

Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoast Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services.

If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!

Position Summary:

This position reports to the Director of Pharmacy and or a Registered Pharmacist. This person should have a
pharmacy technician background, as well as previous pharmacy or hospital experience. The preference is that
the person is Nationally Certified and holds a Maine state license or the ability to obtain that specific state
license.
Pharmacy technicians assist and support licensed pharmacists in providing health care and medications to
patients. Pharmacy technicians must have a broad knowledge of pharmacy practice, and be skilled in the
techniques required to order, stock, package, and compound and otherwise prepare medications.

Essential Duties:

PRIMARY RESPONSIBILITIES:

• Procures and distributes medication orders per physician request, pharmacist request, or prearranged
work assignment according to established policies, procedures, and protocols
• Fills physician orders, medication surgical kits, medication carts, stock requisitions and automated
dispensing system refill lists accurately
• Replenishes medications in emergency drug containers and floor stock areas accurately
• Prepares intravenous admixtures and other sterile preparations safely and accurately using
appropriate techniques including aseptic manipulations, garbing procedures, and aseptic work
practices
• Delivers medications and supplies to patient care and ancillary areas accurately per established
schedule
• Assist with the purchase of drugs and supplies in accordance with CMH best demonstrated practices

o Assists in ordering, receiving, unpacking, and storing medications and supplies in appropriate
locations
o Rotates stock to ensure use before expiration date

• Completes and documents all assigned medication storage area inspections at least monthly;
identifies and replaces outdated and unusable drugs
• Restocks medication and IV dispensing areas accurately within specified time periods
• Repackages bulk medications in unit-dose packages safely and accurately per established procedures
using appropriate techniques
• Picks up orders, requisitions, and medications for return from patient care areas when on delivery
rounds
• Enters medication orders into pharmacy computer system accurately
• Assist in the process for patient and department charges, and that they are accurately and timely
posted to accounts
• Generates reports, pick lists, and labels as required
• Answers the telephone, identifying self and department; directs calls to appropriate personnel
• Answers requests at the window and makes stat deliveries to patient care and ancillary areas when
requested
• Maintains logs, records, and other required documentation accurately; files documentation in
appropriate locations
• Demonstrates competence in automated dispensing equipment and adheres to established processes
and procedures
• Loads medications from restock lists into automated distribution system correctly
• Empties and reconciles contents of automated distribution equipment return bins
• Ensures that look-alike, sound-alike medications are segregated in automated distribution equipment
• Maintains outdated medication tracking function, ensuring appropriate expiration dates are entered,
stock is rotated, and expired items removed from automated distribution equipment
• Maintains appropriate par levels for inventories in automated distribution equipment
• Accurately loads new inventory items and removes items deleted from inventory in automated
distribution equipment
• Monitors automated distribution equipment stock-outs and resolves stock-outs in a timely manner
• Inspects medications in automated distribution equipment monthly, ensuring removal of expired and
unusable medications and reconciliation of inventories
• Maintains security and confidentiality of passwords
• Attends and participates in departmental meetings, in-services, and quality improvement programs

o Maintains all required training and education per department requirements

• Adheres to hospital and departmental policies and procedures. Complies with all requirements
related to risk management, safety, security, fire, and infection control. Complies with all applicable
state, local and federal regulations

SECONDARY RESPONSIBILITIES:

• Maintains safety-integrity-professionalism at all times
• Organizes and prioritizes work assignments
• Demonstrates good verbal and written communication
• Keeps pharmacy areas clean, neat, and well organized; Keeps pharmacy equipment clean
• Collects data, conducts quality monitors, and completes documentation as assigned
• Performs other duties as assigned by supervisor
• Wears hospital badge identification while on duty.
• Meets dress code standards; appearance is neat and clean. Is conscientious in regard to personal
hygiene.
• Treats patients and families with respect and dignity. Assures confidentiality of patient records.
• Maintains a good working relationship both within the department and with other departments.
• Assists in the resolution of problems or concerns while being a supportive team member.
• Consistently strives to promote great customer service in all aspects of the job.

Education and Experience:

• High school degree or equivalent
• Current technician certification and required licensing
• Previous experience as a hospital pharmacy technician preferred
• ACPE or ASHP accredited course in compounding sterile preparations preferred
• Customer service skills
• Training and proficiency in age specific therapies for hospital patients.

Knowledge, Skills and Abilities:

• Effective interpersonal skills
• Ability to prioritize
• Technician skills
• Ability to engage patients and team members utilizing the CMH Experience Standards

i. I am creating a warming, caring, and non-judgmental environment
ii. I am actively listening and seeking information
iii. I am honest, truthful, and consistent
iv. I am respectful, treating all individuals with dignity and empathy
v. I am serving as a role model, taking both initiative and ownership when appropriate
vi. I am working collaboratively and demonstrating teamwork
vii. I am resilient and adapt to change in positive ways.

CMH actively promotes diversity in its workforce at all levels of the organization. We strive to create and maintain a setting where we celebrate cultural and other differences and consider them strengths of the organization. CMH is an equal opportunity workforce and no one shall discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status with respect to any offer, or term or condition, of employment. We make reasonable accommodations to the known physical and mental limitations of qualified individuals with disabilities.