Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoast Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services.
If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!
Position Summary:
The Social Worker works in collaboration with the integrated health team to meet the individual needs of
multiple patients throughout the system. Social workers will identify needs of patients, build rapport, and
address patient concerns and help identify goals. They will assess the needs, monitor and evaluate outcomes,
and coordinate care between community partners, and across the system. Responsible for providing case
coordination and full range of services including assessment, treatment planning, and therapeutic
interventions in an interdisciplinary environment consistent with the position’s qualification, professional
practices and ethical standards. Serves as a liaison between the integrated health care team and partner
agencies in the community for the purpose of collaboration to reduce utilization, improve access, and address
the needs of the community. Advocate for the patient within the health care system and assist the patient in
navigation of care across the health care continuum. Participates in interprofessional treatment planning with
the other members of the healthcare team, using effective communication, collaboration, and patient-centered
care. The incumbent shall also demonstrate accountability for and contribution to program development,
quality improvement, problem solving and productivity enhancement in a flexible interdisciplinary fashion.
Assists in performance improvement activities within the department and participates in departmental quality
initiatives, as well as other appropriate meetings.
Essential Duties:
• Performs initial assessments on patients to determine appropriate social service needs. Develops
individualized treatment plans; always documents assessments.
• Case management, referral, and service coordination
• Meets regularly with patients
• Performs all aspects of patient care in an environment that optimizes patient safety and reduces the
likelihood of medical/health care errors.
• Communicates with physicians regarding social service needs of the patient.
• Maintains current knowledge of resources available within the community. Maintains supply of
resource materials to be distributed to patients when needed. Is able to obtain other resources as
needed.
• Collaborates with Case Managers and other members of the healthcare team to provide for
psychosocial assistance.
• Treats patients and families with respect and dignity. Identifies and addresses psychosocial needs of
patient and family.
• Interacts professionally with patient/family and involves patient/family in the formation of the plan of
care.
• Maintains and respects confidentiality of patient/physician information.
• Initiates appropriate referrals to community agencies.
Education and Experience:
• Experience in Care Management and interdisciplinary patient care
• Master’s degree in relevant field preferred (e.g., Social Work, Counseling, Rehabilitation).
• Licensed or licensed-eligible within 12 months (e.g., LSW, LMSW, LCSW, LCPC, LADC).
• 3 or more years of previous experience in all aspects of social service
Knowledge, Skills and Abilities:
• Ability to engage patients and team members utilizing the CMH Experience Standards
i. I am creating a warming, caring, and non-judgmental environment
ii. I am actively listening and seeking information
iii. I am honest, truthful, and consistent
iv. I am respectful, treating all individuals with dignity and empathy
v. I am serving as a role model, taking both initiative and ownership when appropriate
vi. I am working collaboratively and demonstrating teamwork
vii. I am resilient and adapt to change in positive ways.
CMH actively promotes diversity in its workforce at all levels of the organization. We strive to create and maintain a setting where we celebrate cultural and other differences and consider them strengths of the organization. CMH is an equal opportunity workforce and no one shall discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status with respect to any offer, or term or condition, of employment. We make reasonable accommodations to the known physical and mental limitations of qualified individuals with disabilities.
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