PSR Scheduler - CT/Vascular Surgery

Central Maine Healthcare is seeking a Patient Services Representative to join our team at the CT/Vascular Surgery office!

This is a Full Time, benefits eligible position

This position pays $20.50 per hour!

Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoast Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services.

If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!

The Patient Service Representative- Scheduler (PSR/S) for CMHVI is responsible for accurate coordination and implementation of scheduling, registration, insurance verification, co-pay collection, telephone management, patient portal management and patient discharge (check–out) process for various hospital departments and provider locations within CMHVI and partner organizations. The PSR/S schedules complex visits or procedures coordinating the appropriate resources needed for each patient. The scheduling can include coordination and collaboration with up to five different resources. The job responsibilities require completing multiple tasks simultaneously. Responsible for accurate and complete patient accounts based on organization standards, policies and procedures, HIPAA, and compliance with regulatory agencies, to include but not limited to pre-registration and registration functions. Provide exceptional customer service to our Patients, Providers, and all Departments, specifically- Cardiothoracic Surgery, Vascular Surgery & Wound Care.

• High school diploma or equivalent required.
• Minimum of one year of experience directly communicating and providing service to patients or public; preferably in a healthcare related field.
• Minimum of two years relevant experience knowledge of scheduling, registration, and medical terminology preferred.
• Understanding of various insurance plan requirements, government agencies, Medicare and Medicaid preferred.
• Demonstrated proficiency with data entry/keyboarding.

CMH actively promotes diversity in its workforce at all levels of the organization. We strive to create and maintain a setting where we celebrate cultural and other differences and consider them strengths of the organization. CMH is an equal opportunity workforce and no one shall discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status with respect to any offer, or term or condition, of employment. We make reasonable accommodations to the known physical and mental limitations of qualified individuals with disabilities.