Patient Access Team Lead - Bridgton Hospital

Bridgton Hosptial is seeking a Patient Access Team Lead to join our Patient Access team!

Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoast Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services.

If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!

Reporting directly to the Patient Access Manager, the Lead Patient Access Specialist acts as a resource to the Patient Access Team in providing assistance with the monthly team schedule, difficult patient registration issues relative to demographic, financial and regulatory minimum data set requirements. He/she provides training to new registration staff throughout the facility and ensures competency of new registrars by assigning and grading skills assessment tests and requesting security once registrar is deemed competent. The Lead assists with implementation of system updates/changes to processes relative to the McKesson ADT module, as necessary. This position is responsible for acting as a liaison between team members and Supervisor for non-human resource issues, monitoring and managing the EMPI (Enterprise Master Patient Index) during periods of system downtime and/or hours of non-coverage in the HIM department to include: communications with all areas of the healthcare system affected by duplicate medical record numbers, merging of duplicate medical records and unmerging as necessary. Performs patient admitting and registration activities in accordance with established Hospital and departmental regulations, policies and procedures.

• High school graduate or equivalent.
• One to three years relevant experience preferred, including knowledge of admitting and registration policies and procedures.
• Detailed knowledge of department locations and services provided at Central Maine Medical Center preferred.

CMH actively promotes diversity in its workforce at all levels of the organization. We strive to create and maintain a setting where we celebrate cultural and other differences and consider them strengths of the organization. CMH is an equal opportunity workforce and no one shall discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status with respect to any offer, or term or condition, of employment. We make reasonable accommodations to the known physical and mental limitations of qualified individuals with disabilities.