Behavioral Health Clinical Team Lead

Central Maine Healthcare is seeking a Bahavioral Health Clinical Team Lead to oversee the day-to-day management of the Integrated Behavioral Health Department at the Family Medicine Residency program.

This is a full-time, 40 hours per week, benefit eligible position

Compensation: Your experience and dedication to providing top quality patient care is valued at Central Maine Healthcare, and that is reflected in our competitive, experienced based pay rates!

If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!

Position Summary:

Under the direction of the Director of Behavioral Health, the Behavioral Health Clinical Team Lead's reposibilities include:

• Clinical supervision of full-time clinicians and trainees when appropriate
• Providing support and direction to the clinical and clerical staff regarding behavioral health workflows and scheduling needs,
• Managing the referral queue, and being a primary point of contact for other system departments.
• Coordinate the care management activities across the Opioid Health Home, ensure that there is a current Plan of Care/ITP for each member, and ensure that there is appropriate supervision of the Recovery Coach.

The Behavioral Health Clinical Team Lead shall spend 50% of their time providing clinical services to the patient population of Family Medicine Residency to include individual and group psychotherapy and substance use treatment.

Essential Duties:

A. Clinical

• Evaluates referrals to Behavioral Health for appropriateness for services and provides recommendations for alternative referral sources if the patient is not a good candidate for in-house services.
• Utilizes a Brief Intervention Model of care delivery.
• For patients enrolled in Behavioral Health services, conducts appropriate holistic assessments of needs and continuous reassessment of progress towards goals, using objective metrics.
• Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors
• Maintains current knowledge of resources available within the community.
• Communicates with outpatient physician regarding social service needs of the patient.
• Maintains supply of resource materials to be distributed to patients when needed.
• Is able to obtain other resources as needed.
• Communicates with family members and caretakers regarding the needs of the patient and anticipated plans as appropriate.
• Treats patients and their families with respect and dignity.
• Identifies and addresses psychosocial needs of patients and family.
• Interacts professionally with patient/family and involves patient/family in the formation of the plan of care.
• Accurately determines type of assistance/setting/resources necessary for the patient/family and provides appropriate resources/assistance/list of facilities.
• Provide counseling related to opioid dependency and individual or group substance use disorder outpatient therapy for OHH members
• Provide behavioral health expertise and contributes to care planning, assessment of individual care needs, and identification of and connection to behavioral health services for all OHH members

B. Operational

• Partner with Clinic and System Leadership related to operations and workflow support of the Behavioral Health team (e.g., workflow optimization, scheduling needs, ordering supplies, team member timecards, etc.)
• Partner with Clinic and System Leadership related to financial oversight and management of grant-funded Behavioral Health and Addiction Medicine programmatic activities (e.g., tracking outcomes)
• Partner with Clinical Leadership and System-based Behavioral Health Leadership to identify, monitor, and optimize Key Performance Indicators designed to improve Behavioral Health quality (e.g., visit volume targets, denials management, etc.)

C. Interprofessional

• Communicates appropriately and clearly to physicians, staff and administrative team.
• Demonstrates an ability to be flexible, organized and function under stressful situations
• Maintains a good working relationship with the outpatient clinic staff and the community.
• Interacts with all individuals in a consistent manner, providing attention, support, and
  assistance to foster an environment of exceptional personal service.
• Contributes to a positive learning and teaching environment for students and residents by participating formal educational activities as requested, providing feedback in the context of clinical care, and being open for questions and consultation

D. General

• Manages and operates equipment safely and correctly.
• Maintains regulatory requirements.
• Complies with all organizational policies regarding ethical business practices.
• Maintains confidentiality of information at all times.
• Maintains a safe work environment and performs duties of the position in a manner consistent with ensuring the safety of self and others.

Licence and Experience Requirements:

• LCSW, Licensed Master Social Worker – Conditional Clinical (LMSW-CC), LCPC, Licensed Clinical Professional Counselor – Conditional (LCPC-C), or Licensed Marriage and Family Therapist (LMFT) or Licensed Marriage and Family Therapist – Conditional (LMFT-C):
  • Completed a minimum of sixty (60) hours of alcohol and drug education within the last five (5) years; or
  • Who, within a maximum of five (5) years of initiating service delivery for OHH services, has completed sixty (60) hours of alcohol and drug education
• Additional licensure as an LADC is preferred.

Knowledge, Skills, and Abilities:

• Additional languages preferred.
• Ability to engage patients and team members utilizing the CMH Experience Standards

i. I am creating a warming, caring, and non-judgmental environment

ii. I am actively listening and seeking information

iii. I am honest, truthful, and consistent
iv. I am respectful, treating all individuals with dignity and empathy

v. I am serving as a role model, taking both initiative and ownership when appropriate

vi. I am working collaboratively and demonstrating teamwork

vii. I am resilient and adapt to change in positive ways.

• Demonstrated ability to direct and triage in a highly fluid dynamic operational environment.

• Ability to collaborate with all layers of the management/ administration team

Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoast Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services.

CMH actively promotes diversity in its workforce at all levels of the organization. We strive to create and maintain a setting where we celebrate cultural and other differences and consider them strengths of the organization. CMH is an equal opportunity workforce and no one shall discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status with respect to any offer, or term or condition, of employment. We make reasonable accommodations to the known physical and mental limitations of qualified individuals with disabilities.